CLASS CANCELLATIONS

Please cancel at least 2 hours before class through the Zen Planner app or desktop.

• Limited Members (4- or 8-class/month): Late cancellations return the reserved class to your account. No-shows result in the loss of the reserved class.
• Unlimited Members: Late cancellations are subject to a $10 fee. No-shows are subject to a $15 fee, charged to the payment method on file.

Please manage cancellations through Zen Planner rather than by text or social media. If you’re sick or have an emergency and cannot cancel through Zen Planner, please text 818-588-3144.

MEMBERSHIP HOLDS

Membership holds are available for certain circumstances. Please email [email protected] at least 2 weeks in advance to discuss your options.

MEMBERSHIP CANCELLATION

If you decide to cancel your membership, please provide at least 2 weeks’ notice by emailing [email protected]. Membership dues are non-refundable.

Thank you for helping us keep classes organized and creating a great experience for everyone at MoveHER Fitness.